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Home
» FAQ
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1
I would like to post an ad. How do I start?
To start posting ads, you will need to
create
an account. The Email address you entered during registration will need to be verified. During verification we will send you a verification code, which you need to paste to the presented form or simply click the link from your Email. Once your Email address is verified, you may start
posting
ads. When you logon to the system, your name is displayed at the top center of the navigation bar.
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2
What are credits and how do I purchase and use them?
Credits are money equivalent units. Before placing your ad, you must have enough credits on your account to cover the cost of the ad and additional options you selected during your ad submission process. While on the ad submission page, your credit level is compared to the final ad price. If you do not have enough credits to post your ad, please purchase enough credits with 2Checkout. 2CheckOut provides 100% save and secure shopping. Pay with confidence using your Visa, Master Card, Discover or American Express. You must use the link on the submission page to purchase credits. The credits you have purchased will automatically be posted to your account. The most current credit level available to you is always displayed next to your logon name at the top left navigation bar.
If you do not see a credit level change after your purchase, please log off and back on.
Note:
All credits whether purchased by you or freely given by us here at PAN are never redeemable for cash or refunds.
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3
I have created an account and asked to enter verification code. But I have not received an Email with verification code.
Please make sure you have entered a correct and valid Email address. Logon to the board with the Email address and password you registered and click
register/update
. If your Email Address is incorrect, then make necessary changes and click "Update Account". The verification code will be resend to the new address you specified. Please note: The verification code is resend only if you changed an Email Address. If you specified the correct address but for some reason the Email did not reach you, simply logon and click "resend verif. code" link on verification form.
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4
I do not see the appropriate category or subcategory to post my ad under.
If you cannot find appropriate category to post your ad under, please
let us know
and we will create a new category if it does not contradict with our policies.
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5
I have posted my ad under wrong category by mistake. Can I change category?
Ad can be moved into a different category by site administrator. Please let us know if your would like to move your ad.
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6
I have attached a wrong picture to my ad. Can I change it?
Yes, you can change the image. If you have not submitted the ad yet, then on the final ad submission form click "
Remove
" below the picture thumbnail and then click "
Ad Images
". If you have submitted the ad, you can still change the image. Open your ad in full view and within the "Status" area at the bottom click "Images" link. You will be directed to the image replacement/addition page.
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7
I have posted my ad, but I do not see it listed.
This board is moderated. Every ad posted, needs to be approved before posting in public areas. Once your ad has been approved and posted, you will receive an additional Email notification.
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8
I forgot my password. How can I retrieve it?
If you forgot your password, we will send you a temporary replacement password. Click "
I forgot my password
" at the logon page, enter the email, which your registered at our board and click "
Email My Password
". Check your Email for the temporary password we sent you. Once logon to your account with a new password, make sure to change it by clicking "
Update Account
" link at the top navigation bar.
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9
Can I change my Email address, password or name?
You may change your profile information at any time by clicking "
UpdateAccount
". However if you change your Email address, we will need to verify it. The procedure is the same as when you first registered.
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10
I wonder if my Email will be added to different lists and used inappropriately for spam.
You Email address will NOT be sold or passed to any lists. If you choose to participate in our list, you may occasionally receive Emails concerning changes in our policies, upgrades or information concerning your account.
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11
Can I extend the duration of my listings before expiration or change my ad content?
Duration of the ad cannot be changes once it was posted. You can however change the content of the ad at any time by clinking "
Edit
" link at the status bar within full ad view page or by clicking "
Edit
" next to the selected ad at "
My Ads
" page. Both links would be available when you logged on to your account at the board.
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12
I have sold my Item Can I remove my ad completely?
Yes, you can delete your ad using "
Delete
" link while viewing your ad in full format or from the list of your ads while you click "
My Ads
" link. Note: you must be logged on to your account before changing or deleting your ads. You may also temporary disable your ad by clicking "
Disable
" link at full ad view page. The ad will be removed from the list, but remain in database. You can view your disabled ad by logging to the system, clicking "
My Ads
". You can enable disabled ad by clicking "Enable" full ad view page. Once opened your ad in full view, you may always determine the status of your ad by looking at "Status" bar at the bottom of the page. Appropriate links to edit, delete, disable, change images of your ad are located next to the status indicator.
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13
My ad has expired and taken offline. How can I resubmit it?
You may resubmit your ad after it has expired. Logon to the board, click "
My Ads
", find your expired ad in the list and click "
Repost
". If you have enough credits at your account, the ad will go online right away. If you do not have sufficient amount of credits on your account, you will be presented with the credits purchase page. Use this page to buy enough credits for the ad submission.
Note:
Expired ads remain in our data base for 30 days and must be reposted within 30 days before they are deleted forever.
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14
I would like to submit a banner to display on your site. What should I do?
To submit a banner, you will need to create regular user account with us. Once your Email Address verified and you logged on, click on "
Advertise
"at the bottom and follow steps to submit your banner.
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15
I have my banner displaying on your site. Can I see the daily statistics?
Sure. Being logged to you account click "Advertise" at the bottom and then See Rotator Statistics . All sites associated with your account would be listed. You may click on "Statistics" to view the daily impressions and clicks for your banner as well as the date of expiration or number of impressions left in your advertisement campaign with us.
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16
Can I post the exact indentical ad consecutively?
Posting more than one exact identical ad within a list of 20 ads is not accepted and will be deleted. Each ad must be unique in text. This is done to prevent any one person from trying to dominate all ad listings on our site by posting redundant ads such that when a visitor click on each ad they will see a copycat ad over and over again within the top 20 ads list.
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17
My question is not listed. Can I contact you?
Please use an online
contact form
to send us your an inquiry.
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